New managers, new team leaders, new procedures and policies, refresher courses for existing managers… all can benefit from interactive, scenario and forum theatre based exercises during a training session.
While a manual or online tool can give instructions on the theory of management conversations and company policy directives, a way to ensure that this theory is understood and successfully taken back into the workplace, is with an experiential session using demonstration and interactive scenarios, illustrating both the process involved and the behaviours that can be expected from the staff members concerned.
The questions, challenges, emotions and frustrations of staff can be explored, and possible responses considered, discussed and practiced in large or smaller break out groups using Forum Theatre techniques. Experience and encouragement shared by the group, together with the chance to practice saying the words out loud, can be powerful tools for building confidence.
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